FAQ

Choose CliQ at checkout, then transfer the exact amount from your banking app to the alias shown on the payment page: FGGSTORE. Press the transfer-done button and your order is confirmed automatically within seconds to a few minutes, then your code is delivered instantly.

A card only works with a PSN account registered in the same region (US card with US account, etc.). Check your account region in your console settings or on the PlayStation website before buying. Not sure? Ask us on WhatsApp first.

As soon as payment is confirmed the code is delivered automatically: it appears on your order page instantly, plus a copy via email and WhatsApp (if you provided your number). Rare manually-processed orders can take up to 24 hours.

Fastest is WhatsApp on 0795010353 — available daily 9 AM to 11 PM (Friday from 4 PM). Or use the email on our contact page.

No — you can buy as a guest with just your email. But an account keeps your order history and codes in one place and makes retrieval easier.

Yes. Choose cash on delivery at checkout and enter your address and phone number. Our courier contacts you, collects the cash, and gives you a verification code — enter it on the order page and your digital code is delivered instantly.

Digital codes cannot be refunded once revealed, as they count as used. If a code does not work or you received the wrong product, contact us within 24 hours and we will replace it or refund you after verification. Unpaid orders are cancelled automatically with no obligation.

Your code is always saved in your account under My Orders. If you bought as a guest, use the code-retrieval page with your email and order number to get a secure retrieval link. Also check your spam folder.

On the login page press the forgot-password link and enter your email — a reset link is sent to you. If it does not arrive, check spam or contact support.

Yes, all codes are 100% genuine from authorized distributors. Every code is checked before sale. If you face any activation issue, contact us within 24 hours of delivery and we will fix it or replace the code.

Binance Pay is coming soon. Currently you can pay via CliQ (instant bank transfer) or cash on delivery.

In-stock products are delivered instantly and automatically. Some products (like Game Pass top-ups or region-specific PSN games) are fulfilled manually by our team and usually take minutes to a few hours — you get a message the moment they are done.

We restock almost daily. Follow the store or message us on WhatsApp and we will tell you the moment the product is back.

Yes. We never store your banking details — CliQ transfers happen inside your own banking app. Your personal data is encrypted and never shared with third parties. See our privacy policy for details.

Make sure you transferred the exact amount to the correct alias. Automatic confirmation usually takes under 5 minutes. If it takes longer, contact us on WhatsApp 0795010353 with your order number and the transfer receipt and we will confirm it manually.

Yes, every price is in Jordanian dinars (JOD) and updated daily. No hidden fees — the displayed price is what you pay.